Online store software and order updates for retailers and D2C brands
Customers expect to browse on a phone, pay with UPI and know where their order is. A store you own, with order updates on WhatsApp, brings repeat buyers back without extra effort.
Kalyani Handlooms
Cart0Cotton kurta
₹1,299
Add to cartLinen shirt
₹1,499
Add to cartBrass diya set
₹649
Add to cartSilk dupatta
₹2,199
Add to cartYour cart
- Cotton kurta₹1,299
- Brass diya set₹649
- Total₹1,948
A customer browses on their phone or computer, adds items to the cart and pays with UPI at checkout. Sample data, not a customer's system.
What slows retail & e-commerce down
- Depending on marketplaces for sales and customer data
- Manual order tracking and “where is my order?” messages
- Offers and festival sales that take developer time to launch
- Staff attendance and shifts across shops
What we offer for retail & e-commerce
- SBL Digital StoreCatalog, cart, UPI and card payments, order management, coupons and a mobile-first storefront.
- WhatsApp order updatesOrder confirmations, dispatch notices and delivery updates sent automatically.
- SBL Leads (CRM)Track enquiries and bulk or B2B customers.
- SBL HRAttendance, shifts and payroll across stores.
- Website developmentA brand site or landing pages for campaigns.
What this looks like on WhatsApp
Customers already use it daily. These are the conversations that usually move there first.
Discuss my workflow- Order confirmation and payment notices
- Dispatch and delivery updates
- Answers to “where is my order?”
- Back-in-stock and offer messages to opted-in customers
Questions from retail & e-commerce
Do I own the store and the customer data?
Yes. You receive full ownership of the source code and the deployment, so your customer and order data stays with you instead of sitting on a marketplace.
Which payment methods are supported?
UPI, cards and other online payment methods can be integrated through a payment gateway.
How long does a store take to launch?
SBL Digital Store projects are stated at about four weeks including revisions on the product page. Customization adds time.
Tell us how your retail & e-commerce business runs.
One message is enough to start. We will point you to the right product or workflow and tell you honestly what would need customizing.