How much time do customer chats take?
Enter how many customers message you, how long each chat takes and how much of it is the same questions. See the hours involved, and what automating part of it could free up.
Time spent on customer chats
104 hours a month
Of which repetitive
62.4 hours a month
Time you could give back to your team
31.2 hours a month
About 46.8 working days a year.
An estimate from the numbers you enter. How much can be automated depends on your questions, so we look at your real chats before suggesting anything.
How it works
- 1Enter your average chats per day, minutes per chat and working days.
- 2Estimate how many of those chats are repeated questions: timings, prices, bookings, order status.
- 3Choose how much of that you would hand to automation, and read the hours back.
Questions
What counts as a repetitive chat?
Questions you answer the same way every time: opening hours, location, price lists, booking requests, order status. Anything that needs judgment stays with a person.
How much can really be automated?
It depends on your questions. We read a sample of your real conversations before suggesting a share, so you are not promised a number up front.
Is my data stored?
No. The calculation runs in your browser and nothing is sent anywhere.
What does automation cost?
WhatsApp automation is quoted per project, based on your workflows and integrations. Message us for an estimate.
Turn those hours back into work.
Tell us what customers ask you most. We will explain what could be automated and what should stay with a person.